LIVE INTERACTIVE DEMO

Property managers 3× units. Tenants happier. Owners get paid faster.

Tenant chat (24/7 rent + maintenance + lease) · auto-routing to contractors · rent automation · move-in/out checklists · arrears handling. For property managers, landlords, and facility teams.

3×
Units per PM
–60%
Rent arrears
24/7
Tenant support
See the journey
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PMs spend evenings answering tenant WhatsApps. Owners wait weeks for rent.

Property managers are stretched thin: 2am AC leak messages, lease question pile-up, manual rent chasing. Tenants get slow responses. Owners get late rent. Everyone's frustrated.

Without Mukh.1

The phone-tag PM

  • PM's personal phone is the help desk · 2am AC leak texts
  • Lease questions answered ad-hoc · "let me check"
  • Rent chasing: WhatsApp 1, then 2, then call · awkward
  • Maintenance routing: PM phones contractor · waits for confirm
  • Move-in: 3 separate physical visits with paperwork
  • Move-out: deposits disputed · subjective walk-throughs
  • Owner WhatsApps PM: "where's my April rent?"
→
With Mukh.1

24/7 building agent · trustworthy · auto-everything

  • Tenants chat with the building, not the PM's phone
  • Maintenance auto-triaged + dispatched (emergency vs scheduled)
  • Rent reminders polite + multi-channel · 1-tap pay
  • Move-in checklist tenant completes via WhatsApp
  • Move-out: photo-documented · objective deposit return
  • Owners get auto-statements + rent dashboard
  • Lease questions answered instantly · with the actual clauses

How it works — every stage interactive.

Scroll to see exactly what happens, end-to-end.

01
24/7 TENANT

Tenants get a 24/7 building agent

Maintenance, rent, lease, parking, amenities — all answered. Routine queries closed in <60 sec. Emergencies dispatched immediately. PM's phone goes quiet at night.

  • Maintenance triage (emergency vs scheduled)
  • Rent payment + reminders + arrears
  • Lease + amenity + parking + community queries
24/7 WhatsAppWhatsApp · App · Email
app.mukh.one/pm
Tower B · today · 47 tenant messages handled · 0 escalated
🔧
14 maintenance · all routed
2 emergency (water + lift) · 12 scheduled · all confirmed
✓
Auto-dispatched contractorsTenant SMS confirmations
💰
18 rent reminders sent
14 paid same day · 4 promised · 0 awkward calls
✓
1-tap paymentAuto-receipt issued
📋
11 lease + amenity questions
Auto-answered with actual clauses · 0 PM time used
✓
Lease docs indexedCite to clause
🤝
4 move-in / move-out
Checklists running · photos captured · auto-progressing
✓
Move-in 6 of 8 doneMove-out 1 photo-walk
02
TRY THE FLOW

Tenant WhatsApp · live

Tap a button. See how the building agent handles maintenance, rent, lease — all on WhatsApp, all in seconds.

  • WhatsApp-first (tenants don't install apps)
  • Emergency triage + dispatch
  • Friendly tone · firm boundaries (lease enforcement)
<60 sec responseWhatsApp · App · Email

Marina Heights · Tower B

Your building manager, 24/7

03
AUTO-DISPATCH

Maintenance routed in 90 seconds

Tenant reports issue. Agent classifies (emergency vs scheduled), picks the right contractor (specialty + availability + scorecard), books, sends tenant + contractor SMS. PM doesn't lift a finger.

  • Issue classification (8 categories · 30 sub-types)
  • Contractor scorecard (price · speed · tenant rating)
  • Auto-booking + tenant SMS
<90 sec dispatchContractor network · scorecards
app.mukh.one/maint
PM coordinates ✕
Mukh.1 ✓
90 SEC DISPATCH
Tenant WhatsApps at 23:00: "AC leaking, water on floor." → Agent classifies: emergency · water damage risk → Pings 3 emergency contractors with auto-priced job → Cool Climate Tech accepts in 4 min · 23:15 ETA → Tenant gets: "Cool Climate is on the way · 15 min · here's the tech name + photo · save these instructions until they arrive" → Resolved by 00:30 · before PM's alarm goes off
Why this works
Emergencies need 90 seconds, not 2 days. Auto-dispatch + scored contractor network + tenant updates = no ceiling stains, no escalation calls.
04
RENT AUTOMATION

Rent collected · gracefully · on time

10 days before due: friendly reminder. Day 0: payment link. Day 7 late: polite nudge. Day 14: arrears protocol. Each step on-brand · auto-paused on payment promise · auto-receipt on payment.

  • Multi-channel reminders (WhatsApp + email + voice)
  • 1-tap pay (Apple/Google Pay · bank · Tabby)
  • Promise tracking + auto-pause
+30% on-time paymentWhatsApp · email · voice fallback
#owner-portal · April 2026 statement
M
Mukh AIjust now
💰 Owner statement · April 2026 · Marina Heights Tower B (84 units)
Rent collection
Due this month
AED 712,800 (84 units)
Collected on-time
AED 698,400 (98%)
Outstanding
AED 14,400 (2 units · payment-promised)
Auto-receipts issued
82 (no PM time)
Maintenance
Total tickets
47 · 100% closed
Avg response
4.2 min · vs SLA 60 min
Top contractor
Cool Climate (NPS 9.4)
Maintenance spend
AED 28,400 (within budget)
Tenant satisfaction
NPS this month
8.7 / 10 (vs 6.4 prior)
Top complaint
Lift slow on Tower B (scheduled retrofit Q3)
05
OWNER PORTAL

Owners see everything · in real time

Rent collection · maintenance spend · tenant NPS · vacancy status · projected income. All in one dashboard, all live. Owners stop calling PMs for updates.

  • Rent + arrears + occupancy live
  • Maintenance budget tracking
  • Tenant NPS per building
Owner web/mobileLive dashboard · monthly statement
app.mukh.one/owners
Marina Heights Portfolio · April 2026

3 towers · 248 units · AED 2.1M MRR

On track ✓
Occupancy
96.4%
On-time rent
98% (vs 78% LY)
Avg maintenance time
4.2 min response
Tenant NPS
8.7 (+2.3 YoY)
This month's headlines
🟢 Tower B rent collection 98% on-time · arrears down AED 18k
🟡 Lift service contract renewal due Q3 · 3 quotes received · auto-compared (DistriLift wins on price + uptime)
🔴 1 unit vacant 14 days (B-1804) · auto-listing on 4 portals + 12 inquiries · viewing booked for Sat
✅ 4 leases auto-renewed · 1 opted out · re-listing started for July move-in

Property management · scaled · gracefully.

Numbers from Mukh.1 PM customers (residential + commercial · UAE, KSA, India).

3×
Units per PM
Without dropping service
–60%
Rent arrears
Polite reminders + 1-tap pay
+2.3 NPS
Tenant satisfaction
Faster response · auto-everything
4 min
Maintenance response
vs hours/days manual

Connects to your PM stack

WhatsApp BusinessYardiAppFolioMRI SoftwareStripeTabbyContractor networkProperty Finder

Ready to scale your PM ops?

Connect your PMS + WhatsApp Business. We'll run the agent on one of your buildings — free pilot for 30 days.

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