LIVE INTERACTIVE DEMO

Cut HR ticket volume by 70%. Without cutting headcount.

Employees ask leave, salary, policy questions on Slack/Teams. The AI answers from your HRIS in seconds — your HR team focuses on people, not policies.

70%
Tickets auto-resolved
24/7
Available even on weekends
<10s
Average reply time
See the journey
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HR is buried in repetitive questions.

Same 8 questions, every week, from every employee. HR team spends 60% of their time answering them.

Without Mukh.1

HR drowning in tickets

  • "How many leave days do I have?" — asked 200×/month
  • Leave forms in PDFs, applications in email, approvals in WhatsApp
  • Manager forgets to approve, employee can't plan
  • New hires lost in their first week — nobody to ask
  • Compliance docs unread because nobody bothers
  • HR team burnt out, real people work neglected
→
With Mukh.1

Self-service, with empathy

  • Reads YOUR HRIS — answers with real, personal data
  • Apply for leave end-to-end inside chat
  • Auto-routes to manager + auto-sets OOO + auto-blocks calendar
  • Onboarding walks new hires through Day 1 to Day 30
  • Surfaces policy at the moment they need it
  • HR team focuses on culture, hiring, and growth

How it works — every stage interactive.

Scroll to see exactly what happens, end-to-end.

01
EMPLOYEE ASKS

Asks in Slack/Teams — where they already are

No HR portal to log into, no PDF to fill. Employees just ask, in plain language, on the tool they use 100 times a day.

  • Works in Slack, Teams, WhatsApp, email
  • Recognizes the employee — pulls real data from HRIS
  • Multilingual (English, Arabic, Urdu, Hindi, French)
Always availableSlack · Teams · WhatsApp

Mukh HR Bot

Always available · Internal

02
PERSONAL DATA

Knows YOUR people, YOUR data

Connected to your HRIS (BambooHR, Workday, SAP, custom), the agent answers with the actual numbers — not generic policies.

  • Live leave balance, salary slip, insurance details
  • Reads each employee's contract type, location, role
  • Updates automatically when payroll runs
Real-time HRIS syncBambooHR · Workday · SAP · Custom
hr.mukh.one/employee/sara-khan
Sara Khan

Senior PM · Engineering · Joined Aug 2024

✓ Active
Annual leave
14 / 22 days
Sick leave
8 / 12 days
WFH balance
12 / 24 days
Insurance
Daman · Premium
Recent activity
Apr 22 — WFH approved (Apr 23)
Apr 18 — Salary slip auto-sent
Apr 14 — Insurance card renewed
Apr 04 — Annual leave: 5 days approved by Ahmed K.
03
LEAVE FLOW

From request to approved — in chat

Employee picks dates. Manager gets a one-tap approval. OOO email + calendar auto-set. No portal, no email thread, no spreadsheet.

  • Smart conflict-check (team coverage during the leave)
  • One-tap approval for managers in Slack/Teams
  • Auto-blocks calendar + auto-OOO once approved
Manager approves in secondsOutlook · Google Cal · Slack
Teams DM · Ahmed Khan (Manager)
M
Mukh HR Botjust now
📨 Sara Khan requested annual leave — needs your approval
Leave Details
Dates
May 5 → May 9 (5 working days)
Type
Annual leave
Reason
Family wedding
Balance after
9 of 22 days remaining
Team coverage
Status
⚠ Sara is the only Arabic-speaking PM week 19
Suggestion
Loop in Maryam for that week's standups
04
POLICY LOOKUP

Compares policy answers — old way vs new

Old HR: "Check the handbook." New HR: gives the answer with the citation, in 5 seconds.

  • Trained on YOUR handbook (PDFs, Notion, SharePoint)
  • Cites the exact policy section + last updated date
  • Surfaces relevant clauses for the employee's situation
Cited every timeNotion · SharePoint · Confluence
hr.mukh.one/policy/q
Generic chatbot ✕
Mukh.1 ✓
FROM YOUR HANDBOOK
You get 12 paid sick days per year. After 3 consecutive days, you'll need a doctor's note (we accept photos via WhatsApp). 📄 Source: Employee Handbook 2026 · Section 4.2 · Updated Jan 1, 2026
Why this works
Pulled from your actual handbook. Cites section + date. Adapts to the employee's context (3-day rule explained because they asked about a longer absence).
05
ANALYTICS

See what's actually asked, fix it before it's asked

Most-asked questions, gaps in handbook, anomalies (sudden spike in resignation queries?) — surfaced automatically.

  • Trends across departments and offices
  • Sentiment alerts (engagement dropping?)
  • Recommendations to update policies/comms
Weekly digestSlack alerts on anomalies
hr.mukh.one/analytics
HR Helpdesk · This week

247 employees · 1,847 queries handled

70% auto
Auto-resolved
70%
Avg reply time
7s
Employee CSAT
4.6 / 5
HR hours saved
32 / week
Top questions
"Annual leave balance" — 312 (17%)
"Salary slip" — 287 (16%)
"Insurance card replacement" — 184 (10%)
"WFH policy clarification" — 142 (8%)
Insight: WFH queries spiked 3× — consider a town hall

HR teams reclaim 32 hours per week.

Real numbers from Mukh.1 HR helpdesk customers (50–500 employees).

70%
Tickets auto-resolved
Same week, no training
7s
Average reply time
vs 6 hours
32 hrs
Saved per HR team / week
For real HR work
4.6/5
Employee satisfaction
Better than email tickets

Plugs into your HR stack

TeamsSlackWhatsAppBambooHRWorkdaySAP SuccessFactorsZoho PeopleGoogle WorkspaceOutlook

Ready to free your HR team from policy questions?

Show us your handbook + your HRIS — we'll spin up a working HR bot trained on YOUR policies, for free.

Book a real demoSee more demos