LIVE INTERACTIVE DEMO

A receptionist that never sleeps. Knows every patient.

Patients book, reschedule, ask insurance questions, even triage urgent issues — all on WhatsApp, 24/7. Your real front desk handles walk-ins, complex cases, and actual people.

60%
Front-desk calls eliminated
24/7
Available — even Eid weekends
–35%
No-show rate (vs SMS reminders)
See the journey
SCROLL

Front desks miss bookings every day.

Patients call after-hours and hang up. Reception is on the phone with one patient while three more wait. Bookings pile up in an Excel sheet that no one updates.

Without Mukh.1

Phone tag, missed bookings, lost patients

  • Phone rings off the hook 9 AM – 11 AM, dead 6 PM
  • "Sorry, can you call back tomorrow?"
  • No-shows because nobody sent a reminder
  • Insurance questions explained 80× a day
  • Returning patients re-asked their name + DOB
  • Front desk burnt out, walk-ins ignored
→
With Mukh.1

Every patient handled, every time

  • Bookings 24/7 — patients book themselves
  • Recognizes returning patients (no re-asking)
  • Auto-reminders 24h + 1h before (cuts no-shows 35%)
  • Knows every insurance plan you accept
  • Triages urgent vs routine cases automatically
  • Front desk only handles what needs a human

How it works — every stage interactive.

Scroll to see exactly what happens, end-to-end.

01
PATIENT MESSAGES

On WhatsApp — where everyone messages

No app to download. No portal to log into. Patient just messages your clinic's WhatsApp number. Same as messaging a friend.

  • Works on any phone, no setup
  • Recognizes returning patients from phone number
  • Multilingual (Arabic, English, Urdu, Hindi, Filipino)
24/7WhatsApp · Instagram · Web

Bright Smile Clinic

last seen recently

02
RECOGNIZE

Knows every returning patient

Pulls patient file from your PMS in seconds. Last visit, treatment history, preferred dentist, allergies, insurance — all there before they even ask.

  • Connects to your PMS (Dentally, Curve, Open Dental, custom)
  • Suggests follow-ups based on treatment plan
  • Allergies + meds visible to clinical staff
Real-time PMS syncDentally · Curve · Open Dental
pms.mukh.one/patient/sara-khan
Sara Khan

Patient since Aug 2023 · Daman Insured

✓ Active
Last visit
6 months ago
Last treatment
Cleaning + whitening
Preferred dentist
Dr. Maryam
Outstanding balance
AED 0
Treatment history
Oct 2025 — Cleaning + whitening (Dr. Maryam)
Apr 2025 — Filling, upper-left molar (Dr. Hassan)
Nov 2024 — Annual check-up (Dr. Maryam)
Allergies: Penicillin · Latex
Note: Anxious about injections, pre-medicate
03
BOOK SLOT

Patient picks a slot, in chat

Reads the dentist's real schedule. Patient picks. Confirmation + reminder + location pin sent automatically.

  • Real-time dentist calendar
  • Books with patient's preferred dentist when possible
  • Sends location pin + parking instructions
Booked in secondsGoogle Cal · Outlook · Custom PMS
cal.mukh.one/bright-smile

Pick your slot

Cleaning · 45 min · with Dr. Maryam

04
INSURANCE CHECK

Answers insurance questions instantly

Patient asks "do you take Bupa?" — gets the exact answer with coverage %, copay, and pre-approval flow. No more 5-minute hold music to ask reception.

  • Knows every insurance plan you accept
  • Calculates patient copay in real time
  • Handles pre-approval workflows automatically
Cited from your insurance docsDaman · AXA · Bupa · MetLife
pms.mukh.one/insurance
Phone reception ✕
Mukh.1 ✓
INSTANT, ACCURATE
Yes — we accept Daman. Your coverage: • Cleaning: 80% covered (you pay AED 70 of AED 350) • Crowns: 80% covered with pre-approval (we handle the paperwork) • Whitening: ❌ Not covered (cosmetic) I've confirmed your insurance is active. Want to book?
Why this works
Looked up the specific Daman plan from your insurance contracts. Calculated patient copay using current pricing. Confirmed eligibility live with the insurance API. No "let me check" — just the answer.
05
CLINIC ANALYTICS

Reception team sees everything

A clean dashboard for the human team — what was booked, what was missed, anomalies (sudden no-shows? sudden insurance rejections?).

  • Live dashboard for reception
  • Slack/WhatsApp alerts on emergencies
  • Daily digest at end of shift
Real-timeSlack · Teams · Email
reception.mukh.one
Today at Bright Smile

Apr 22 · 9 AM – 8 PM · 2 dentists

+12% bookings
Bookings today
47
No-shows
2 (4%)
After-hours bookings
11
Reception calls handled
8 (vs 60)
Notable events
14:32 — Sara Khan booked Sat 3 PM (returning, cleaning)
14:18 — Hassan K. urgent slot at 5:30 PM (tooth pain)
13:55 — Daman insurance verified for 4 patients
13:30 — No-show: Maryam A. (3rd in 2 months — flag)
12:00 — Reminder batch sent: 18 patients for tomorrow

Reception teams reclaim their day.

Real numbers from Mukh.1 dental & medical clinic customers in UAE and KSA.

60%
Calls eliminated
Bookings, insurance, reminders
–35%
No-show rate
Auto-reminders + one-tap reschedule
24/7
Booking availability
Most bookings: 7 PM – 11 PM
4.8/5
Patient satisfaction
Higher than phone reception

Connects to your clinic stack

WhatsApp BusinessInstagramDentallyCurve DentalOpen DentalDaman APIAXA APIGoogle Calendar

Ready to give your front desk a break?

Bring your PMS + insurance contracts. We'll spin up a working clinic bot for your dentist/clinic for free.

Book a real demoSee more demos